Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

 How-to: Change your ITAS Internal Password


Your ITAS internal (domain) password is used for access to different portions of the ITAS infrastructure, most notably the portal and the development server.  It is normally initially set to your student number prior to commencement of classes, and for security reasons, it is highly recommended that you change it at your earliest convenience.

To change your internal password, you must be using Windows 7 or Windows 8 Professional or higher.  My examples below are from Windows 8, but they are virtually the same for Windows 7.

  • Press the Windows key and start typing "Remote Desktop Connection" and press enter when the program is highlighted (probably after typing "remo")

  • In the ensuing window, enter "password.itas.ca" in the "Computer:" text entry field and click on "Connect"

  • In the ensuing window, it will likely have your local login info in the upper credentials field.  Click on "Use another account".

  • The window will change to allow you to enter your ITAS credentials.
    • The "User name" must be preceded by "itas\" and your account name is usually in the form of "firstname.lastname".  Thus, in the "User name" field, you would enter "itas\firstname.lastname"
    • The "Password" field is filled in with your current ITAS internal password.
    • DO NOT click on "Remember my credentials", otherwise your local machine will save the credentials which you are trying to change.
    • Click on "OK" to log on to the password workstation.

    • Once you are logged in to the password workstation, click on "Start" -> "Windows Security".
      Note: you can also press "Ctrl-Alt-End" in remote desktop to simulate pressing "Ctrl-Alt-Delete", which will accomplish the same as "Start" -> "Windows Security".

    • This will bring you to a blank screen with the following options on it.  Click on "Change a password..."

    • This will bring you to the actual screen where you change your password, as shown below.  Enter your old password and new password, re-enter your new password and press "Enter" or click on the arrow icon to finalize your password change.

    • If successful, you will receive a screen as depicted below.  If not, it will indicate the issue with your password change and allow you to re-do it.

That's it - your password should now be changed.

Was this article helpful? yes / no

Article details

Article ID: 2

Category: Knowledgebase

Date added: 2014-05-30 18:03:17

Views : 1040

Rating (Votes): Article rated 3.4/5.0 (5)

Powered by Help Desk Software HESK, in partnership with SysAid Technologies